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Frequently Asked Questions
Common Questions With Helpful Information
At Jan Legal, we specialize in providing expert guidance for those seeking compensation for injuries. Whether you've been involved in a workplace accident, motor vehicle incident, or experienced a slip and fall, we are here to assist. Our team is dedicated to ensuring you understand your rights and receive the maximum compensation you are entitled to. With personalized service and a commitment to your case, Jan Legal makes the process straightforward and stress-free. Contact us today to begin your journey towards rightful compensation for injuries.
What type of Compensation claims do you handle? Jan Legal handles a range of personal injury claims, including work injury claims, motor vehicle accident claims, slip and fall claims, and superannuation life insurance claims. Whether you’ve been hurt on the job, in a car accident, or in a public place, support is provided every step of the way. Claims relating to total and permanent disability through superannuation policies are also available. Each case is approached with personalised care and legal expertise to help secure the compensation clients are entitled to.
How long does a compensation case usually take? The duration of a compensation claim can vary depending on the complexity of the case and the responsiveness of the parties involved. Some straightforward claims may settle in a few months, while more complex cases, especially those requiring medical assessments or court involvement, can take over a year. Jan Legal works efficiently to move cases forward while ensuring all necessary steps are taken to build a strong claim. Clients are kept informed throughout the process with realistic timeframes and clear communication.
Am i eligible after a motor accident? If you’ve been injured in a motor vehicle accident that wasn’t your fault, or even if you were partly at fault, you may be eligible for compensation. Claims may cover medical costs, lost income, rehabilitation, and more. The severity of your injuries, fault determination, and evidence all play a role in your eligibility. Jan Legal provides clear advice and support to help determine your options and manage the claim efficiently.
Can I claim compensation for a slip and fall? Yes, if your slip and fall injury was caused by someone else’s negligence—such as a wet floor, unsafe footpath, or poor lighting—you may be entitled to compensation. It’s important to document the scene, gather witness information if possible, and seek medical attention. Jan Legal assesses your situation and helps determine whether a claim can be made, then works to secure the compensation needed for medical expenses, lost income, and other damages.
What is a superannuation life insurance claim? A superannuation life insurance claim involves accessing benefits linked to your super fund, such as total and permanent disability (TPD) cover or income protection. These benefits may be available if you can no longer work due to illness or injury. Many Australians are unaware they have insurance included with their super. Jan Legal can help identify your entitlements and manage the entire claims process, ensuring your case is well-supported and compliant with fund requirements
How to start with a claim? To start a claim, simply reach out via phone or the online enquiry form. After a brief discussion to understand your situation, Jan Legal will explain your rights and the best path forward. Required documents, deadlines, and next steps will be outlined clearly. The goal is to make the process as straightforward and stress-free as possible. With personalised service and regular updates, clients can feel confident knowing their case is in good hands.